CRM Setup
Set up SourceTag with Nutshell CRM
When a visitor submits a form with SourceTag data, the attribution fields need somewhere to go in Nutshell. You need to create custom contact fields that match the SourceTag field names.
What you need
- SourceTag installed and form hidden fields set up
- Nutshell CRM account with admin access
Step 1: Go to custom fields
In Nutshell, go to Setup > Custom Fields > People.
Step 2: Create custom fields
Create a new text field for each SourceTag data point:
Core fields (create these)
| Field name | Label | Type |
|---|---|---|
st_fc_channel | First Click Channel | Text |
st_fc_detail_1 | First Click Smart Field 1 | Text |
st_fc_detail_2 | First Click Smart Field 2 | Text |
st_fc_detail_3 | First Click Smart Field 3 | Text |
st_fc_detail_4 | First Click Smart Field 4 | Text |
st_lc_channel | Last Click Channel | Text |
st_lc_detail_1 | Last Click Smart Field 1 | Text |
st_lc_detail_2 | Last Click Smart Field 2 | Text |
st_lc_detail_3 | Last Click Smart Field 3 | Text |
st_lc_detail_4 | Last Click Smart Field 4 | Text |
st_fc_landing_page | First Click Landing Page | Text |
st_lc_landing_page | Last Click Landing Page | Text |
Optional extended fields
| Field name | Label | Type |
|---|---|---|
st_fc_click_id | ST First Click ID | Text |
st_lc_click_id | ST Last Click ID | Text |
st_visits | ST Visits | Number |
st_days_to_convert | ST Days to Convert | Number |
st_device | ST Device | Text |
See Captured Fields for the full list of available fields.
Step 3: Map the fields
Connect your form submissions to Nutshell. How you do this depends on your setup:
Nutshell Web Forms: If using Nutshell’s built-in web forms, map the hidden fields from your form to the custom fields you created.
Zapier/Make: If your forms connect to Nutshell via Zapier or Make, map each SourceTag hidden field to the corresponding Nutshell custom field in your Zap/scenario.
Direct integration: If your form builder has a direct Nutshell integration, map the fields in the integration settings.
Step 4: Test
Submit a form with UTM parameters:
?utm_source=test&utm_medium=cpc&utm_campaign=test-campaign Check the new contact in Nutshell. The custom fields should show the attribution data.
Tips
- Nutshell custom field names are case-sensitive. Make sure the mapping matches exactly.
- You can use Nutshell’s reporting to filter contacts by channel or campaign for ROI analysis.
- Attribution data appears as custom fields on the person record, so you can view and filter by it directly.
Doesn't answer your question or need more help? Get in touch.
