CRM Setup
Set up SourceTag with Salesforce
When a visitor submits a form with SourceTag data, the attribution fields need somewhere to go in Salesforce. You need to create custom contact fields that match the SourceTag field names.
What you need
- SourceTag installed and form hidden fields set up
- Salesforce account with admin access
Step 1: Go to custom fields settings
In Salesforce, navigate to Setup > Object Manager > Contact > Fields & Relationships.
Step 2: Create custom fields
Create a new custom text field for each SourceTag data point:
Core fields (create these)
| Field name | Label | Type |
|---|---|---|
st_fc_channel | First Click Channel | Text |
st_fc_detail_1 | First Click Smart Field 1 | Text |
st_fc_detail_2 | First Click Smart Field 2 | Text |
st_fc_detail_3 | First Click Smart Field 3 | Text |
st_fc_detail_4 | First Click Smart Field 4 | Text |
st_lc_channel | Last Click Channel | Text |
st_lc_detail_1 | Last Click Smart Field 1 | Text |
st_lc_detail_2 | Last Click Smart Field 2 | Text |
st_lc_detail_3 | Last Click Smart Field 3 | Text |
st_lc_detail_4 | Last Click Smart Field 4 | Text |
st_fc_landing_page | First Click Landing Page | Text |
st_lc_landing_page | Last Click Landing Page | Text |
Optional extended fields
| Field name | Label | Type |
|---|---|---|
st_fc_click_id | First Click Click ID | Text |
st_lc_click_id | Last Click Click ID | Text |
st_visits | Visit Count | Number |
st_days_to_convert | Days to Convert | Number |
st_device | Device Type | Text |
See Captured Fields for the full list of available fields.
Step 3: Map form fields to CRM fields
If your form builder sends data to Salesforce via an integration (Zapier, native feed, webhook, etc.), make sure the SourceTag form fields are mapped to the corresponding Salesforce custom fields.
Step 4: Test
Submit a form with UTM parameters and check the contact record in Salesforce. The custom fields should be populated with attribution data.
Tips
- Add SourceTag fields to a dedicated page layout section (e.g. “SourceTag Attribution”) to keep the contact record tidy.
- Salesforce appends
__cto custom field API names automatically. When mapping form fields to Salesforce in your integration tool (Zapier, Make, etc.), look forst_fc_channel__crather thanst_fc_channel. This is a Salesforce convention and doesn’t affect your form HTML or SourceTag. - Test with a fresh contact (not one that already exists) for the cleanest test.
Doesn't answer your question or need more help? Get in touch.
